Buyback Program

No Longer Using Your Soberlink Device?

It’s Easy to Participate

  1. Fill out the form below.
  2. Receive an email from us with a prepaid shipping label.
  3. Return your Device.
  4. Once your Device is inspected, you may be eligible for a partial refund.


Get Started

Buyback Program Terms & Conditions
By participating in the Buyback Program, the Customer (“you”) give Soberlink permission to inspect your Device according to its standard operating procedures. You additionally agree to the following:
  1. Upon receipt of the Device, ownership will transfer to Soberlink who will maintain possession of it regardless of the outcome of the inspection.
  2. If the inspection finds the Device to be out of working condition, no refund will be provided. If the inspection finds the Device to be in working condition, and within tolerance of all testing procedures, a partial refund (“Buyback Refund”) will be provided. You will be notified of the inspection results within 90 days of receipt of the Device.
  3. The Buyback Refund will amount to the estimated fair market value of the Device, as determined by Soberlink.
  4. The Buyback Refund will first be applied to any open balance on your account, with the remainder applied to the original method of payment.
If you do not agree to the above conditions, do not click “Submit.”

Soberlink Cellular Breathalyzer Device

For more information, contact Soberlink Customer Service:

   (714) 975-7200
   (310) 388-5605
   Live Chat

Normal Business Hours:
Mon–Fri 7am to 6pm PST