Buyback Program

Soberlink's Cellular 2 and Connect Devices

How the Program Works

Submit a
Get a Prepaid Shipping Label
Return Your
Device Eligibility Inspection

Submit a Buyback Request

If you’re no longer using your Soberlink Device, we’ll buy it back. Complete the form below.

This Device ID is ineligible for the Buyback Program. Please see the terms and conditions below.

Device ID must be exactly 8 characters long.

Thank you! Your submission has been received!
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Buyback Program Terms & Conditions

By participating in the promotional Buyback Program, the Customer (“you”) give Soberlink permission to inspect your Device according to its standard operating procedures. You additionally agree to the following:

  1. Upon receipt of the Device, ownership will transfer to Soberlink who will maintain possession of it regardless of the outcome of the inspection.
  2. I understand that I will not be eligible for the promotional value ("Buyback Credit") if: (1) The inspection finds the Device to be out of working condition, (2) I didn't ship my Device using the Soberlink-provided shipping label, and/or (3) my Device never arrived at Soberlink's facility. The inspection results shall be determined no later than 30 days after receipt of the Device.
  3. The maximum Buyback Credit will be $125 for the Soberlink Cellular Devices (Device IDs beginning with 4300 and 3800), and $75 for the Soberlink Connect Device (Device IDs beginning with 3600). These prices are subject to change as determined by Soberlink.
  4. The Buyback Credit will first be applied to any open balance on your account, with any remaining balance applied to the payment method on file. I understand that it is my responsibility to have a valid Soberlink account with an active payment method on file in order to receive the Buyback Credit.
If you do not agree to the above conditions, do not click “Submit.”