Family Law Help Center

Monthly Report - Both Soberlink Devices

Help Center Links

Links to help you from start to finish, and everything in between.

Soberlink Support
Sign Up
Sign a Soberlink Agreement to get started
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Support Phone
Activate Device
Call us to activate your Soberlink device
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Support Download Report
Download Reports
Learn how to download monitoring reports
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Support Change Request
Change Requests
Update contacts, schedules, and time zones
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Support Documents
Helpful Documents
View a list of all of our helpful support docs
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Call our support
Cancel Service
Fill out our deactivation form to cancel service
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Support FAQs
FAQs
View frequently asked questions
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Contact our customer support team
Contact Us
Need something else? Contact our support team
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Experienced Support Team 
Committed to Helping You

Our Help Center takes the guesswork out of looking for specific materials and locating certain answers to questions. Scroll to learn more or contact our dedicated in-house support team for help.

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Email Support
support@soberlink.com 
For general customer support and billing questions
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Compliance
compliance@soberlink.com
For result interpretations, subpoenas, certified records, and testimony requests
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For Law Professionals
familylaw@soberlink.com
For family law professionals to get expert help and educational resources
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Phone Support
(714) 975-7200
For help from a real person (Monday through Friday)
Activate a Device

Call us at (714) 975-7200 to activate your Device. Your Device cannot be activated until a Monitoring Agreement has been signed.

Request Materials
Our packet of helpful documents can help you or your client learn more about the benefits of Soberlink. Request to have one shipped to your home or office.
REQUEST MATERIALS
Download Reports

Learn how to easily download a PDF copy of your daily, weekly, or monthly reports.

View Instructions »
Change Requests

Request to change monitoring Contact(s) information, testing schedules, and timezone information easily with the links below.

Add or Remove Monitoring Contacts »
Change Monitoring Program Level or Price Plan »
Start a new agreement to modify your monitoring program
Update Your Testing Schedule »
Only Available for the Level 2 - Daily Testing Program
Update Your Time Zone »

For all other change requests, please email support@soberlink.com

Request Materials
Our packet of helpful documents can help you or your client learn more about the benefits of Soberlink. Request to have one shipped to your home or office.
REQUEST MATERIALS
Request Materials
Our packet of helpful documents can help you or your client learn more about the benefits of Soberlink. Request to have one shipped to your home or office.
REQUEST MATERIALS
Helpful Documents

Learn more about Soberlink's prominent role in Family Law by reviewing the below accredited publication and other helpful documents.

Family Law Resource Book »Client Trifold »Admissibility Paper »Soberlink vs EtG »Best Practices »Alcohol Monitoring Plan »Sample Agreement - Level 1 »Sample Agreement - Level 2 »Legal Requests »Request Materials
Cancel Service

Complete this form or send an email to support@soberlink.com to request deactivation. We will deactivate your Device once the request is received*.

Cancel Services
*Depending on when the request to deactivate is received, deactivation may not occur until the next business day. Early termination fees may apply.
Request Materials
Our packet of helpful documents can help you or your client learn more about the benefits of Soberlink. Request to have one shipped to your home or office.
REQUEST MATERIALS
Frequently Asked Questions

Become an expert on remote alcohol monitoring technology, including court-admissibility. Find answers to common Family Law questions here.

Visit FAQ's »

Contact Us

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Monthly Client Report of the Connect Device
Request Materials
Our packet of helpful documents can help you or your client learn more about the benefits of Soberlink. Request to have one shipped to your home or office.
REQUEST MATERIALS

Contact Us

Thank you! Your submission has been received!
Please complete the required fields before submitting.