Privacy Policy

This privacy policy discloses the privacy practices for the website (“Site”) of Soberlink Healthcare LLC (“Soberlink”) located at https://www.soberlink.com/privacy-policy/. This privacy policy applies solely to information collected by us on the Site. When you access the Services through a networking platform we may collect information made available through the networking platform such as your: (1) real name, (2) user identification number and/or user name, (3) locale, city, state, and country, (4) gender, (5) birthdate, (6) time zone and (7) email address. When you visit our Services, your computer or device’s operating system, Internet Protocol (IP) address, access times, browser type, and language and website you visited before coming to our Site may be logged automatically. We also collect information about your usage and activity, such as number of clicks, pages viewed, order of pages viewed, the amount of time spent on particular pages, links you click, and the date and time of this activity. We use this information to monitor and analyze use of the Services and to analyze certain data, such as the average time a user spends using the Service in a day, and the average number of visits to the Service per day/month, etc. If you use or launch our Services on a mobile device or tablet computer, such as an iPad, we may collect information regarding your device type, operating system and version, IP address, and unique device ID. In some cases, we may provide device IDs to a third party to help us analyze user activity.

Personal Information

Personal information, such as your name, personal postal and email address, or personal telephone number, is collected only when you voluntarily provide it. Such information is received when you send an email through the site or make some other specific contact, such as completing an online form. The personal information you provide to Soberlink is used only to respond to a request for information. Personal information will not be sold or rented to any third parties.

Information Collection and Use

Soberlink may ask you to register and provide information when you register as a visitor to the Site, purchase a product from Soberlink, register to access a Soberlink online demonstration, product upgrades, or white papers, or respond to a marketing campaign, among other things. The information gathered is used to enhance the user experience on the Site and to enable you to utilize Soberlink products and services.

We use this information for the following primary purposes:

  • Operate and improve our Services;
  • Understand you and your preferences to enhance your experience and enjoyment using our Services;
  • Respond to your comments and questions and provide customer service;
  • Provide and deliver products and services you request;
  • To send you related information, including confirmations, invoices, technical notices, updates, security alerts, and support and administrative messages;
  • Communicate with you about promotions, rewards, upcoming events, and other news about products and services offered by Soberlink and our selected partners;
  • Link or combine it with other information we get from third parties, to help understand your preferences and provide you with better services;
  • To provide product, to fulfill an order or to complete a transaction;
  • To ensure that our products are updated and operating correctly, and to provide the appropriate level of support for our customers.

In addition, we may use your information to improve the content of our website, products and services; to alert you to product upgrades, updates and renewal information regarding our products and services; and to share special offers, product announcements and other new products and services from Soberlink.

Site Activity Data

Each time a visitor comes to this Site, our servers collect and log certain information. These Web access logs are kept for a reasonable period of time. The information in these logs may include, but are not necessarily restricted to, your machine’s IP address, your username (if applicable), date, time, and files that were accessed. These log files are used for site administration, security reviews, performance, and to help improve the end-user experience of visitors to our website.

Cookies

A cookie is a small text file that we transfer to your computer and/or device, to identify a user’s computer/device and to “remember” things about your visit, such as your preferences, or a user name and password. Information contained in a cookie may be linked to your personal information for purposes such as improving the quality of our Services, tailoring recommendations to your interests, and making the Services easier to use.

You can disable cookies at any time, although you may not be able to access or use features of our Services. We may feature advertisements served by third parties that deliver cookies to your computer/device so the content you access and advertisements you see can be tracked. Since the third party advertising companies associate your computer/device with a number, they will be able to recognize your computer/device each time they send you an advertisement. These advertisers may use information about your visits to our Service and third party sites and applications in order to measure advertisement performance and to provide advertisements about goods and services of interest to you. We will not provide these third party advertisers with any personal information. This policy does not apply to, and we are not responsible for the data collection practices of these third party advertisers, and we encourage you to check their privacy policies to learn more about their use of cookies and other technology.

Web Beacons

We, and third party advertising companies may collect information using Web beacons. Web beacons or “gifs,” are electronic images that may be used in our Services or in our emails. We use Web beacons to deliver cookies, count visits, and to tell if an email has been opened and acted upon. Advertisers may use web beacons in connection with our Services in order to collect and use data regarding the viewing and usage of content, advertisement performance, and your interests, for the purpose of delivering relevant advertising to you.

Information for Opting-Out of Cookies and Web Beacons

You may click on the following link: http://www.networkadvertising.org for information on how to opt-out of the delivery of more relevant advertising through the use of cookies.

Disclosure of Your Information

Soberlink may share aggregate or de-identified information about you with advertisers, publishers, business partners, sponsors, and other third parties. Soberlink does not share your personal information except as described below:

  • With your consent, for example, when you agree to our sharing your information
    with other third parties for their own marketing purposes subject to their separate privacy policies.
  • Agents and Service Providers: Soberlink may use companies and individuals to perform services on our behalf. These agents and service providers may have access to your personal information in connection with the performance of services for Soberlink.
  • Protection of Soberlink and Others: We may release personal information when we believe that release is appropriate to comply with the law or respond to lawful requests or legal process; in an emergency to protect the personal safety of any individual; to enforce or apply our rights; or to protect the rights, property, or safety of Soberlink, our users, or others. This includes exchanging information with other companies and organizations for fraud protection.
  • Corporate Transfers and Financing: Soberlink may share your personal information in connection with any merger, sale of Soberlink assets, or a financing or acquisition of all or a portion of our business to another company.

Third Party Sites and Applications

In addition to third party advertisements, our Service may contain links to third party websites or provide access to third party applications. The Service may also be accessed through third party sources including social networking platforms. Soberlink is in no way responsible for the privacy policies or practices of these third parties. Please be sure to read the privacy policies and terms of those third parties to learn about their use of information about you.

Changing or Deleting Your Information

You may request to review, update, correct, or delete any personal information by contacting us at info@soberlink.com. If Soberlink sends you promotional emails, you may opt out of receiving them by following the instructions in those emails. If you opt out, we may still send you non-promotional emails, such as emails about your accounts or our ongoing business relations.

Security

We have put in place reasonable technical and organizational measures designed to help secure your personal information from accidental loss and from unauthorized access, use, alteration, or disclosure. We cannot, however, guarantee that unauthorized third parties will never be able to overcome those measures or use your personal information for improper purposes. Also, please note that email and messaging systems are not considered secure, so we discourage you from sending us personal information through these mediums.

International Transfer

We may transfer information that we collect about you, including personal information, across borders and from your country or jurisdiction to other countries or jurisdictions around the world. If you are located in the European Union or other regions with laws governing data collection and use that may differ from U.S. law, please note that you are transferring information, including personal information, to a country and jurisdiction that may not have the same data protection laws as your jurisdiction, and you consent to the transfer of information to the U.S. and the use and disclosure of information about you, including personal information, as described in this Policy.

Our Policy Regarding Children

We do not knowingly collect or solicit personal information from anyone under the age of 13 or knowingly allow such persons to register on the Sites or for the Soberlink Services. If you are under 13, please do not attempt to register or send any information about yourself to us, including your name, address, telephone number, or email address. No one under the age of 13 may provide any personal information to us. In the event that we learn that we have collected personal information from a child under age 13, we will delete that information as quickly as possible. If you believe that we might have any information from or about a child under the age of 13, please contact us at info@soberlink.com.

Information from Other Sources

In order to enhance our ability to provide relevant marketing, offers and services to you, we may obtain information about you from other sources and add it to your account information.

Who We Share Information With

Soberlink may share the information you provide with our business partners acting on our behalf for the uses described above.

Security of Your Information

We are very sensitive to the privacy concerns of our customers and visitors to our Site, and access to customer information is restricted to authorized personnel only.

Opting Out

If you do not want Soberlink to contact you or your company for marketing purposes by email, postal mail, fax and/or phone, you may opt out by contacting our customer service or by sending email or writing to us at the below address. Please note that we do not allow our customers to opt out of contact that is required for the functionality of our products and services

Changes to This Privacy Policy

Soberlink may amend this privacy statement from time to time. If we make any substantial changes in the way we use your personal information, we will make that information available by posting a notice on this site.

How Can I Correct or Remove Information About Me?

If you feel that any personal information about you that has been collected and stored by Soberlink might be incorrect, or you would like us to remove you from our systems, please notify us at info@soberlink.com so that we may correct or delete the information.

Consent

By using the Site, you consent to our collection and use of personal information you choose to provide to us.

YOUR CALIFORNIA PRIVACY RIGHTS

California law permits our users who are California residents to request and obtain from us once a year, free of charge, information about the personally identifiable information (if any) we have disclosed to third parties for direct marketing purposes in the preceding calendar year. If applicable, this information would include a list of the categories of personal information that was shared and the names and addresses of all third parties with which we shared such information in the immediately preceding calendar year. If you are a California resident and would like to make such a request, please submit your request in writing to info@soberlink.com.

In addition, under California law, website operators are required to disclose how they respond to web browser “do not track” signals or other similar mechanisms that provide consumers with the ability to exercise choice regarding the collection of personally identifiable information of a consumer over time and across third party websites and apps, to the extent the operator engages in that collection. At this time, we do not track our customers’ personally identifiable information over time and across third-party websites and apps. This law also requires website and app operators to disclose whether third parties may collect personally identifiable information about their users’ online activities over time and across different websites and apps when the users use the operator’s website or app. We do not knowingly permit third parties to collect personally identifiable information about an individual consumer’s online activities over time and across different web sites and apps when a consumer uses our Site.

Questions or Suggestions

If you have questions or concerns about our collection, use, or disclosure of your personal information, please send correspondence to info@soberlink.com or Soberlink Healthcare LLC, 16787 Beach Blvd #211, Huntington Beach, CA 92647.

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